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Studio Manager

BonusesBenefitsUnlimited Membership and MORE.

Blazing a New Trail in Functional Fitness…

With Heated HIIT and Strength & Conditioning all Under One Roof, KOR4 Elite Fitness is The Gym You’ve Always been looking for.

We’ve designed our program with an emphasis on four performance-driven principles to help our members become the fittest they’ve ever been.

Strength / Stamina / Flexibility / Fuel

Stop exercising, start training and join the movement!

We are currently seeking a qualified Studio Manager that is sales/service driven for our flagship location in Charleston, South Carolina.

As a Studio Manager, you will be responsible for providing leadership and daily direction to the sales and group training staff at the studio.

With support from ownership, and our social media marketing lead, the Studio Manager must execute lead generation/marketing strategies / and referral plans to increase membership sales.

This leader must pose a high-caliber approach to coaching and staff development.

Essential Duties & Responsibilities

  • Properly managing and exceeding all KOR4 sales and operational budgets.
  • Lead and coordinate initial and ongoing sales drivers (studio & community outreach events)
  • Responsible for overseeing the sales process and systems
  • Manage, monitor, coach, develop and evaluate the performance of all KOR4 staff
  • Compliance and adherence to KOR4 Business Policies for daily studio operations
  • Monitor the hiring, training, and scheduling of all KOR4 front desk staff
  • Responsible for recruiting and on-boarding all new KOR4 front desk employees
  • Build and maintain KOR4 class size through scheduling optimization
  • Develop a high-energy culture through contests and incentive-based motivation
  • Train and mentor subordinates for ongoing success and future growth
  • Ensure KOR4 branding through consistency and continuity in all actions
  • Properly empower, monitor, and evaluate specifically assigned responsibilities of the sales team and fitness team
  • Manage disciplinary actions involving all KOR4 studio employees
  • Responsible for meeting performance metrics (KPI’s), revenue, ordering, inventory, payroll, cost controls, and facilities maintenance
  • Be extremely collaborative with the Head Coach to ensure an amazing overall membership experience

Operational Duties

  • Responsible for 30-60-90 and annual KOR4 staff performance reviews.
  • Enforce KOR4 corporate policies, business practices, systems, and processes.
  • Ensures that all front desk systems are followed such as, proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests, and document scanning.
  • Provide and maintain the highest level of customer service.
  • Provide effective decision-making regarding customer service issues.
  • Plan and promote special events for the studio on a monthly basis, using KOR4 tools for effective outreach and community involvement.
  • Responsible for ensuring that the facility is exceptionally clean, maintained, and operationally sound.

Job Qualifications

  • Proven sales leadership REQUIRED!
  • Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
  • Min 2-3 years of previous sales experience required (fitness preferred)
  • Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
  • Previous management experience in the health & fitness industry strongly recommended
  • Strong work ethic, integrity, and professional demeanor
  • Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
  • Solid verbal and written communication skills required
  • Ability to multi-task and manage client and staff concerns in a high-stress environment
  • Strong computer skills required with working knowledge of Google Slides, Sheets, and Docs
  • Social media savvy
  • Bachelor’s degree in fitness, business, or related field with 3+ years of management experience preferred
  • Ability to work and function in a TEAM environment
  • Flexible to work day, evening, and/or weekend hours as assigned
  • Health & Fitness minded with a passion for fitness is mandatory

Compensation

Salary + Bonus + Commission

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